Risk Disclosure

Last updated: 19 October 2026 | Demonstration model — finalize with legal counsel before publishing.

Before using our service, please read and confirm that you understand the following risks and boundaries.

1. Medical Care Is Independent and Not Guaranteed

• We are not a medical institution or medical agency, and do not provide diagnosis, treatment advice, or any medical service.
• Whether a hospital accepts you, and any treatment outcome, are decided solely by the hospital and physician. We cannot and do not guarantee admission or results.

2. Information Forwarding and Authorization

• We forward your information only with your written authorization, and only to the extent necessary. You should ensure the information you provide is true and complete.
• Transmission across channels or systems may involve ordinary technical risks; we take reasonable security measures but cannot guarantee against all risks.

3. Interpretation Is Not Medical Explanation

• Interpretation and document translation cover only the literal meaning. We do not interpret medical, imaging or laboratory reports. Any medical explanation must come from the treating physician.

4. Fees and Costs

• Fees for our service are set out in the written Service Agreement. Medical fees are charged by the hospital and are not included in, nor controlled by, our service fee.

5. Travel Service Risks

• Cultural travel is operated by a licensed travel agency under its own contract. Itineraries, schedules and prices may change, and the travel agency's terms and insurance apply. Please confirm coverage before departure.

6. Personal Information

• We process personal and health information under the Privacy Policy and China's Personal Information Protection Law. You may withdraw consent or request deletion at any time; this may affect service performance.

7. Acknowledgment

By using our service, you confirm that you have read, understood and accepted the above risks, boundaries and the Disclaimer.