Hospital Visit Assistance

What This Service Includes

• Entry preparation: customs / declaration guidance, document checklist, airport pick-up and accommodation coordination.
• Appointment coordination: with your written authorization, forward your information to the target hospital and coordinate the appointment.
• On-site interpretation & companion: face-to-face interpretation, queuing, and payment guidance.
• Document text translation: literal translation of your documents (NOT medical report interpretation).
• Airport transfer & car booking: airport pick-up / drop-off and transport arrangement during your stay.
• Full-journey vehicle & companion: staff and vehicle accompany you across departments or hospitals for examinations and referrals.
• Document translation & notarization: text translation and notarization assistance for your documents and certificates.
• Pharmacy, payment & settlement: assistance with medicine collection, payment and settlement guidance.
• Follow-up & accommodation: follow-up appointment coordination, accommodation and daily-life support.

Note: We are not a medical institution or medical agency and do not provide any diagnosis, treatment or medical service. All medical care is provided independently by licensed hospitals and physicians.

Your Information & Authorization

Health-related information is sensitive personal information under China's Personal Information Protection Law. We process it only with your separate, informed consent, only forward it to a hospital with your written authorization, and never sell it. You may withdraw consent and request deletion at any time. See the Privacy Policy and Risk Disclosure.

Fees & Contract

Specific scope, fees and refund terms are set out in a written Service Agreement signed before service begins. We never guarantee hospital admission or any treatment result.